FREQUENTLY ASKED QUESTIONS
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1. How do you deal with information provided by customers who order products?
2. Do you have a catalogue?
3. How do I place an order?
4. Do you have a minimum order?
5. What are your return policies?
6. Would You Do Special Labels?
7. Is There Business Opportunity?
8. Payment Options
9. Shipping & Handling
10. International Customers
11. Customs & Duties – International
12. Products
ANSWERS TO YOUR QUESTIONS
get answers
1. How do you deal with information provided by customers who order products? « Back to top

We treat all information provided to us by our customers with confidentiality. No customer information is ever sold or released to third parties.

2. Do you have a catalogue? « Back to top

We do not have a catalogue, but we do have a brochure with information on our household products.

3. How do I place an order? « Back to top

The best method is to use our email address at info@globaltreats.ca or call in at 519-740-6964.

4. Do you have a minimum order? « Back to top

No, you may want to order a small amount at first to try out our great products. Once you have tried our products we know you will be back for more. We appreciate your business whether it be small or large.

5. What are your return policies? « Back to top

Global Treats Inc. guarantee that all products we sell are of the highest quality and hope every customer will be completely satisfied with their purchase. However, we realize that returns are sometimes unavoidable. If you need to return a product for any reason purchased through Global Treats Inc. within 14 days we offer the following return/exchange policy:

Unopened products that have been purchased through Global Treats Inc. can be exchanged for other Global Treats products at the full product value. We do not provide cash refunds or charge card credits for products returned. If you received a product that was damaged in transit, we will accept the return of the damaged product and will ship a replacement of the same product to you. All merchandise being returned needs a return authorization number. To obtain a “Return Authorization Number” please e-mail us at info@globaltreats.ca. Or call us at 519-740-6964. If a product is returned without a Return Authorization Number, it will not be accepted and will be returned to the customer with out being opened.

Refused Shipments- If a shipment is refused or fails to be accepted for any reason, there will be a 25% restocking fee plus actual freight charges incurred.

6. Would You Do Special Labels? « Back to top
Yes, we would be willing to consider providing special labels for large scale orders, once the client is willing to pay the extra cost and provide us with the information required.
7. Is There Business Opportunity? « Back to top
Yes, we are a growing company and we are always looking for people who would like to work for us full time or part time. Give us a call at 519-740-6964 or send your resume to us by e-mail at info@globaltreats.ca.
8. Payment Options « Back to top

Global Treats accepts the following payment online: VISA & MASTERCARD, or Certified Cheque and Money order.

9. Shipping & Handling « Back to top

Shipping and handling charges are based on weight. All orders are shipped by ground methods. Shipping times depend on the destination and can range from 2 to 10 business days in the Continental U.S and Canada. Deliveries to remote areas can take longer 3 to 6 weeks. If you wish to receive your order faster, you may choose to upgrade your shipping method. Please let us know this when you are placing your order. We will be happy to quote you the new shipping price. Be sure to provide us with your correct mailing address to prevent any delay in receiving your products.

10. International Customers « Back to top

Shopping as an International customer is much the same as if you were from Canada or U.S. . Please provide us with your complete mailing address, including e-mail or phone number so we can contact you regarding shipping charges.

Shipping and handling charges for overseas orders are based on the destination country and the total weight of the order. We do not have an automated system to calculate international shipping charges, but we will be more than happy to review your order and let you know the shipping charges and expected delivery times for the shipping methods available. Please note that the prices we quote do not include any customs or duty charges that may be applicable to your order.

11. Customs & Duties – International « Back to top

Your order may be subject to customs and duties which are payable by you, upon receipt of the order. Unfortunately, we have no control over customs charges, nor are we able to estimate what they would be as they vary from country to country. You may want to check with your local Customs Department or Government Office for more information.

12. Products « Back to top

Let’s get ready to clean!

120 Days Bowl Cleaner 16oz jar
Ashtray Deodorizer (Lavendar) 10oz. tub
Bathtub Cleaner 8 oz
BBQ Degreaser 8 0z
Burner Ring Cleaner 12 oz
Cabinet Grease Remover 12 oz
Car Bug Remover 16 0z
Ceramic Cook Top Cleaner 12 oz
Chimney Cleaner 14 oz tub
Colour Run Treatment 13 oz tub
Wallpaper Stripper 8 0z
Red Wine Stain Remover 8 oz
Drip Pan Degreaser 8 oz
Drive Way Stain Remover 16 oz
Feminine Stain Remover 8 oz
Freezer & Fridge Cleaner 8 oz
Furniture Restorer & White ring Remover 8 oz
Glass Cookware Cleaner 8 oz
Grout Cleaner Kit 8 oz
Hair Dye Remover 13 oz Tub
Heavy Duty Grease Remover 8 oz
Hood & Vent Degreaser 8 oz
Hunter/Fisherman Hand Soap 8 oz Ink Remover 8 oz
Lavender Laundry Detergent 16 oz
Lavender Laundry Softener 16 oz
Lavender Sheet Spray 8 oz
Leather & Vinyl Conditioner 8 oz
Light & Fixture Cleaner 16 oz.
Lime & Rust Remover 8 oz.
Liquid Hand Protector 8 oz
Miracle Spot Remover 8 oz
Monument Cleaner 16 oz spray
Non Stick Lawn Mower Treatment 16 oz spray
Odorless Oven Cleaner 8 oz
Oil & Tar Remover 8 oz
Perspiration Stain Remover 8 oz
Pet Urine Spot Remover 32 oz spray
Silver Polish 8 oz
Sneaker Cleaner 8 oz
Sports Cap Cleaner 8 oz
Sticky Stuff Remover 8 oz
Stuff Animal Cleaner 12 oz spray
Super Strength Drain Cleaner 16 oz
Tar & Sap Remover 8 oz
Wiper Blade Conditioner 4 oz.
Wood Floor Rejuvenator
Wrinkle Eliminator 12 oz spray

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